Do I need to change my billing software to work with Reli-a-Bill?

No.
Reli-a-Bill works with your existing billing system, including Vericlaim, Eminance, Medemass and MedEdi. There is no requirement to migrate data or change software unless you specifically request it. If you use a different billing system, I will learn it quickly. With a background in IT and business analysis, I am confident I can assist on any platform.

Do you replace my existing admin staff?

No.
Reli-a-Bill can support your existing team, provide oversight, assist during busy periods, or step in where additional experience is needed.

Full outsourcing is provided if that is the solution you need.

Can you help if my billing is already in place but my debtors are out of control?

Yes.
Many practices approach Reli-a-Bill specifically for debtor management and reconciliation, while keeping their current billing processes intact.

What if I only need short-term or part-time assistance?

That’s absolutely fine.
Support can be provided on a short-term, project-based, or hourly basis, including clean-ups, reconciliations, or temporary relief for your practice.

Do you offer full medical billing outsourcing?

Yes.
For practices that prefer to outsource their billing entirely, Reli-a-Bill offers end-to-end billing and debtor management, with a single, accountable point of contact.

How do you charge for your services?

Fees are structured based on the level of support required and may include:

• Percentage-based billing (calculated on fees collected)
• Hourly support
• Project-based pricing

All pricing is discussed upfront and tailored to your practice.

How do you justify the cost of your services?

The value lies in:

• Improved cash flow
• Reduced claim rejections
• Accurate reconciliation of your billing system to your bank account to ensure accurate patient accounts and no fraudulent transactions
• Reduced administrative pressure on your team

The goal is to recover revenue that is often delayed or lost due to patient data errors, claim rejections or lack of billing insight.

Will you communicate directly with patients?

Yes, where appropriate and agreed.
All patient communication is handled professionally, ethically, and respectfully protecting your practice’s reputation.

Is my practice information kept confidential?

Absolutely.
All information is treated as strictly confidential, and professional standards are always maintained.

How do I get started?

Simply get in touch!